DialogueBase Cloud
Hosted on Alibaba Cloud. We look after updates, backups and monitoring, so your team can focus on customers.
- Alibaba Cloud
- Updates, backups and monitoring included
- Fastest way to get started
Quoted for your team · Ask for a quote
Run it on our cloud, or in yours
Start fast on DialogueBase Cloud, hosted for you on Alibaba Cloud. Or deploy the same platform in your own cloud account or data centre, so customer data never leaves your environment.
Private deployment
Deploy DialogueBase in your own cloud account or on your own servers. Data, network and access rules stay under your control.
- AWS, Microsoft Azure, Alibaba Cloud, or your own servers after an assessment
- Customer data stays inside your environment
- Fits your own security, region and network policies
Annual licence · quoted separately · Ask about private deployment
Permissions & audit
The company stays in control, of people and of AI
Giving every customer and employee an AI assistant only works if the company controls what it sees, what it does and what it costs.
- Permissions down to role, user, field and recordThe AI assistant sees and changes only what the signed-in user is allowed to.
- Audit and monitoringAI activity is audited, and monitoring shows messages, LLM calls, tokens and failures.
- Usage limits by team and userSet how much AI each team and each user can use.
- Your own AI keyConnect your own Qwen account and choose a model for each feature.
- Record historyEvery record shows who changed what, and when.
Demo screen with fictional data (Northwind Service).
Security on DialogueBase Cloud
Hosted on
Alibaba Cloud's infrastructure is independently certified against international security and privacy standards:
- ISO/IEC 27001
- ISO/IEC 27017
- ISO/IEC 27018
- SOC 1 / 2 / 3
- CSA STAR
- PCI DSS
Certifications are held by Alibaba Cloud for its infrastructure; scope varies by service and region. See the Alibaba Cloud Trust Center.
Data isolated per customer
Each customer's data is isolated, and computing resources are allocated per customer.
Encrypted in transit and at rest
TLS for every connection; encrypted databases and backups.
Role-based access and record history
Permissions by role and team; record history shows who changed what.
Aligned with Hong Kong's PDPO
You own your data. We process it only on your instructions. Privacy policy