Management

Ask your CRM, get the table

Managers ask in everyday words and get answers from live records, as tables with follow-up questions. Dashboards and reports read the same numbers, and every AI query stays within the asker's permissions.

Shown with
  • Loyalty programme
  • Property management
Also fits
  • Retail
  • Insurance
  • Customer service centres
  • Clinics
  • F&B groups
  • Lending
DialogueBase · HarbourPlace Rewards
The AI assistant answers a loyalty manager with a table
How it runs

From a question to a decision

Sample: HarbourPlace Rewards, a fictional mall loyalty programme.

  1. 01 Management

    Ask in everyday words

    No report builder needed. The AI assistant queries the records and answers with a table and suggested follow-up questions.

    In the demo 「Gold 會員有幾多人 30 日內有積分到期?」 1,286 members, 157 redemptions after the reminder.

    DialogueBase · HarbourPlace Rewards
    The AI assistant answers with a table and follow-up questions
  2. 02 Management

    The same numbers on the dashboard

    KPI tiles, trends and distributions are built on the same live records, so marketing, service and management read the same figures.

    In the demo 48,210 active members, WhatsApp read rate 77%, case SLA met 96%.

    DialogueBase · Home
    Dashboard with member, campaign and service KPIs
  3. 03 Management

    Group any object by any field

    Reports group any object by any field, with totals, averages and charts, and refresh on demand.

    In the demo Points earned, redeemed and expired by month and tier.

    DialogueBase · Reports
    Report grouping records by field with charts
  4. 04 IT / Admin

    Every query is controlled

    The AI sees only what the signed-in user may. AI activity is audited, monitoring shows calls, tokens and failures, and usage limits are set by team and user.

    In the demo Messages, success rate, LLM calls and tokens, by user and team.

    DialogueBase · AI Chat Monitoring
    AI Chat Monitoring by user and team
Second sample: Property management

Which estate had the most repairs?

An operations manager asks in one line. The AI assistant queries 574 work orders and answers with a table by estate, ready to drill into.

Sample: Contoso Property, a fictional property manager.

DialogueBase · Contoso Resident Care
The AI assistant answers with work orders by estate

Map this onto your own business

In 20 minutes we sketch this flow with your channels, your objects and your teams.

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